Megapolis offers CRM – After Sales Support

MEGAPOLIS believes that CRM – After Sales Support plays an integral role in buying an apartment. Which is why, we have a customer care department to address any customer issue through a single window system. The growth and popularity of MEGAPOLIS has mandated the formation of this department as a bridge between the customer and the management of this township.

Our aim is to make it a happy living experience for the resident owners, as well as tenants.

Relationship management at Megapolis is a customer-oriented feature with service response based on customer inputs. This enables us to provide one-to-one solutions to residents’ requirements.

The departments addresses the following issues on a day-to-day basis:

  • Apartment Resale – Visit us or let us know if you wish to sell your home.
    • Our team will help finding prospective clients and share the information with customers.
    • After the final confirmation, we facilitate registration and documentation formalities.
    • Our processes are transparent and we bring buyers and sellers together on the same platform.
  • Apartment Rentals – We assist in finding customers for you.  You can leave all transaction hassles such as – verifying document authenticity, legalized attestation – to us.
  • Any new apartment possession related issues
  • Customer feedback & grievances
  • Utility Bill Payments
  • Fixtures or home improvement – With a simple click of website, you can avail of all the repairs and maintenance services such as electrical, plumbing fixtures and other finishing items.

As a valued customer, you communicate with us through the Customer Care Department. You can write to us at customercare@megapolis.co.in or call 8956888800.

 

You can simple visit the CRM department anytime between 10am-5.30pm to understand the services that we offer.